Need Assistance? Let’s Connect!
Have questions or inquiries? Whether you're curious about a specific piece of artwork, need help with your order, or have other concerns, we're here for you. Below, you'll find multiple ways to get in touch along with answers to some frequently asked questions that may assist you right away.
We value your interest and want to make your experience as smooth and enjoyable as possible. If you don’t see the answers you’re looking for, don’t hesitate to reach out directly—we’re happy to help!
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Frequently asked questions
Got questions? I’ve got answers! Below are some of the most common questions I receive about my artwork, ordering process, and services. If you don’t find the answer you’re looking for, feel free to reach out to me directly — I'm always here to help!
Most items, including printed canvases and limited-edition prints, are made to order. Please allow 5-10 business days for production, plus additional shipping time based on your location.
Most items, including printed canvases and limited-edition prints, are made to order. Please allow 5-10 business days for production, plus additional shipping time based on your location.
Yes, we ship worldwide! Shipping rates and delivery times will vary based on your location and selected shipping method.
Yes, we ship worldwide! Shipping rates and delivery times will vary based on your location and selected shipping method.
Yes, all original paintings and limited-edition prints are signed, however, If the piece is Hand-signed or numbered it will be notated in the item description.
Yes, all original paintings and limited-edition prints are signed, however, If the piece is Hand-signed or numbered it will be notated in the item description.
Absolutely! I offers commissioned work, including murals and custom canvas paintings. Please reach out via the contact form to discuss your ideas and get started.
Absolutely! I offers commissioned work, including murals and custom canvas paintings. Please reach out via the contact form to discuss your ideas and get started.
Welcome to the digital world! I accept all major credit cards, PayPal, and other payment options like Shop Pay and Afterpay for flexible financing.
Welcome to the digital world! I accept all major credit cards, PayPal, and other payment options like Shop Pay and Afterpay for flexible financing.
If your order arrives damaged, please email us within 7 days of delivery with photos of the damage. We’ll work quickly to help you resolve the issue.
If your order arrives damaged, please email us within 7 days of delivery with photos of the damage. We’ll work quickly to help you resolve the issue.
Due to the custom and limited-edition nature of the artwork, all sales are final. If you encounter any issues, please reach out to me, and I’ll do my best to assist you.
Due to the custom and limited-edition nature of the artwork, all sales are final. If you encounter any issues, please reach out to me, and I’ll do my best to assist you.
Each piece has a unique story! You can learn more by visiting our blog, where Antoinette shares the inspiration and process behind her work.
Each piece has a unique story! You can learn more by visiting our blog, where Antoinette shares the inspiration and process behind her work.
Still got Questions?
Sometimes FAQs don't answer all of your questions and that's OK. Luckily for you, I have two super simple ways to reach me! You can email me directly at info@antoinettecaultyart.com with any questions or inquiries you may have or fill out the contact form below. Due to the high volume of emails I receive daily my average response time is currently 24-72 Hours.
Contact
Please fill out all required fields in this form including a message detailing your inquiry or request. Current response times are between 24-48hrs.
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